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i-Learn ILT
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INIT Code
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Features of i-Learn ILT
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General Questions about i-Learn ILT
Q What is an i-Learn ILT?
A i-Learn Interactive Learning Tools (ILT) is a CD-Rom based e-Learning solution for a self-paced anytime, anywhere learning. i-Learn has over 51 courses on various technologies in IT, Business Skills and Personality Development.
Q What is the eligibility for i-Learn ILT?
A Basically, there is no any fixed eligibility criteria. However, it is available for beginners, intermediate and advanced learner levels that depend on the selection of a course. For Example: A first semester university student may begin with i-Learn C Programming.
Q What are the advantages of i-Learn ILT?
A The advantages of i-Learn ILTs are:
· Affordable
· Flexible
· Interactive
· Consistent
· Convenient
· Time efficient
· Effective
· Portable
· Multimedia based Anytime Anywhere Tool
Q How do you compare an i-Learn ILT with a Book?
A Basically, book is static and idle information used in the Traditional way of Classroom learning. Whereas i-Learn ILT is a multimedia based interactive Content Delivery Tool designed for a self-paced learning. i-Learn ILTs is a complement to the book.
Q What are the system requirements to play an i-Learn ILT?
A i-Learn ILT just needs a stand alone Pentium PC with windows operating system and a pre installed CD ROM drive and speakers.
Q Does the ILT need Internet or Intranet for operation?
A No, the i-Learn ILTs does not need Internet or Intranet for operation. It just needs a PC and so there is no recurring expense like Internet and Telephone charges.
Q Do I need any special software to run an i-Learn ILT?
A No, you don't need any special software except the windows operating system and Internet Explorer, which is normally built-in.
Q Is there any warranty for i-Learn ILT?
A Yes, i-Learn ILTs come with a 30-day warranty against physical damage and manufacturing defects. Please read the warranty agreement carefully before you install the i-Learn ILTs.
Q Where can I find the syllabus for each ILT course?
A Please visit i-Learn Series link and you may select a specific title to view the syllabus.
Q How can I know the new i-Learn course?
A Please visit www.whitehouseit.com or www.ilearnseries.com for latest
information on i-Learn or you may contact the local dealer.
Q Is there any recurring expense?
A No, i-Learn ILTs are just a one time cost and does not have any recurring expenses like Internet or Telephone charges.
Q Can I learn at home using i-Learn ILT?
A Yes, of course it just needs a PC at home to make learning convenient to you.
Q Can any one learn all the 51 titles?
A No, normally who would wish to be a Computer Specialist will specialize in specific courses, which is of interest to him. One person cannot master all the 51 courses.
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Questions Regarding Installation 
Q How to install i-Learn ILT?
A The installation steps are as follows:
Insert the i-Learn CD into the CD ROM drive.
Choose Run from the Windows Start Menu
Select the CD ROM drive and run Setup
Continue the automatic Installation Wizard and click on Finish
Click on the i-Learn icon shortcut available on the desktop
Press continue and follow the unlocking instructions to license the product
Q Do I need any username or password?
A No, you don't need any username or password.
Q Can I install in a laptop?
A Yes, if you are a mobile person you may install the i-Learn ILT in your laptop for anytime anywhere access.
Questions Regarding INIT Code
Q What is INIT Code?
A INIT Code is an activation code required during the first time of
installation to license and use the product.
Q Why is INIT Code needed?
A It is needed to activate the product and is used to protect against
the piracy.
Q How to get the INIT Code?
A After you install the CD click on continue after reading the unlocking instructions. If you have a valid Internet connection, fill up the online registration form along with the 16 digits MID, 8 digits Site Code from the pop up window and the Serial Number available at the reverse of the CD jewel case. Please make sure you enter correct values.

To avoid human errors you may copy and paste the MID and the Site Code from the small popup window, which automatically pops up over the online registration form. Once you are done press submit. Your Internet connection dialog box will appear where you may click connect. The system will automatically get validated and you will get the INIT Code within few seconds. Copy and paste this in the INIT Code text box available on the small popup window and press continue.

Q How can I get the INIT Code if I don't have Internet during installation?
A You should install the CD and note down the MID and Site Code. Visit www.whitehouseit.com or www.ilearnseries.com from any browsing center and click on the "Get INIT Code Link". You may fill the form by entering the noted down MID and Site Code of your machine along with the Serial number and press "Submit".You will get the INIT Code in seconds, which you may note down and enter into the INIT Code text box and press continue in your machine.
Q What is a MID?
A MID is a unique 16 digit Machine ID available of the top left hand side of the pop up dialog box, which appears once you click on, continue in the unlocking instructions page.
Q What is a Site Code?
A It is a unique 8-digit Site Code available right hand side of the pop up dialog box, which appears once you, click on continue in the unlocking instructions page.
Q Where is a Serial Number?
A Serial Number is available on the reverse side of the CD Jewel case.
Q How many times I can get INIT Code for a same machine?
A Normally the same INIT Code will work as along as the machine is intact. In cases if you change or upgrade your operating system, virus attack, upgrading the system hardware … etc your previous INIT Code will not work. You should apply for a new INIT Code through e-mail info@whitehouseit.com or ilearn@whitehouseit.com with a new MID and Site Code along with your valid reason.
Q Should I have to pay again if I change my OS or application system?
A No, you need not pay for the new INIT code if your reason is valid. However your application for the new INIT Code will go through scrutiny and will be given the INIT code within 72 hours. However WHBS reserves the right to give or reject the INIT Code without stating any reason there off.
Questions Regarding Licensing
Q What is single site single license?
A i-Learn ILTs come with a standard single site single user license, which means that it can be installed on only one machine.
Q Can I install in multiple machines?
A Yes, you can install in multiple machines but you need to have two individual licenses, which means that you should buy two CDs.
Q Can I buy additional paper license alone?
A There are no additional paper licenses. You have to buy the media pack always, as every machine needs a CD to run.
Q Can I run the ILT from the Hard disk?
A No, it cannot be run from the hard disk as it always needs the CD in the CD ROM drive whenever you want to use it.
Features of i-Learn ILT
Q What is a Visual Demo?
A Visual Demo is an innovative feature of i-Learn ILT where we simulate the environment without you having to buy the software. And we demonstrate the real tasks and sub tasks required to complete an application. Visual Demo feature demonstrates several applications required to execute a project module to provide a virtual lab experience to the students.
Q How is the Content delivery in i-Learn ILT?
A i-Learn ILT has its own proprietary multimedia based dynamic content delivery designed as per the instructional methodology from the content experts. All the i-Learn ILTs have an industry standard content.
Q Is i-Learn ILT AICC compliant?
A Yes, of course i-Learn ILTs are designed as per the guidelines of AICC (Aviation Industry CBT Committee) of USA.
Q What is a Code Center?
A Code Center is an innovative idea of i-Learn where you will find a pool of real time application codes for variety of applications. You may cut and paste the code to the required editor and run to see the output whereby you will learn the syntax and semantics of the coding methodology.
Q What is Take a Test?
A Take a Test is an overall evaluation tool on a specific i-Learn ILT course. Once you complete the entire course you may take up this overall test to evaluate your skills in that particular course.
Q What is Module Test?
A Module Test is a simple test, which is available after you complete each and every chapter. At the end of every chapter you will have to take a module test where by you can assess your skills with respect to that particular chapter. In case if you don't perform well in the module test the system will advise you to relearn the same chapter. So module test helps you to evaluate your skills chapter wise.
Q What is the difference between a Take a Test and Module Test?
A Take a test is an overall test, whereas Module test is a chapter wise test.
Q What is the use of the Overview button?
A Overview button will give you the consolidated index from where you may click and select any chapter randomly.
Q Where can I clear my doubts?
A If you don't understand any terminologies or technical specifications click on the glossary button available on the top. You may either do a search or you may choose the word alphabetically.
Q Can I do book marking?
A Yes, of course click on the History button from where you can see all the visited and read content.
Q Can I stop the audio?
A Yes, you may click the mute button to stop the audio and the music button to mute the background music
Questions Regarding Take a Test
Q How may times I be able to take a test?
A There are no any limitations, you may take a test as along as you may wish.
Q Will I have the same questions every time I take a test?
A No, every time you login for a test you will be exposed to different set of randomized questions
Q Can I get a certificate?
A Yes, of course you can print out the certificate at the end of completing the test.
Q Is that certificate valid?
A Yes, of course a certificate you print is from White House Business Solutions, which is one of the leading e-learning company and a Microsoft Certified Partner.
Questions Regarding Contacts
Q Whom should I contact if I have problem in installation?
A You may contact your local dealer who will assist you.
Free Campus Licensing
Q What is i-Learn campus licensing?
A i-Learn campus licensing is a FREE licensing available for the universities and educational institutions on volume purchases by the university students.
Q What is the advantage of i-Learn campus licensing?
A With our FREE campus licensing, students can learn from home and from the university as well.
Q What are the terms and conditions for free campus licensing?
A The FREE campus licensing is a promotional offer available only for the universities,     collages and big educational institutions.
The minimum volume of purchase is 500 i-Learn ILTs with a minimum of 100 i- Learn ILTs      per course.
On realization of full payment of the above minimum purchase we will provide a FREE      license of 10% on the volume. For ex: if the universities buy 5 courses of each 100 totaling      500 CDs, 10% of that which comes to 50 will be given to the university at a FREE OF COST.
Technical Support
Q Where can I clear my doubts?
A If you don't understand any terminologies or technical specifications click on the glossary button available on the top. You may either do a search or you may choose the word alphabetically.
Q What shoul i do if the video in my CD does not play?
A Click in the following link and download the Techsmith Kodak file. This will solve your problem.
Q Do you have online technical support?
A Yes, you may post your queries at www.ilearnseries.com using the Tech Support Link.